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News
& Events - Press Releases
April 4, 2005
CPqD Announces Strategic Partnership with EUR Systems
(Fort Lauderdale, FL; April 4, 2005) – CPqD announced today that it has
entered into a strategic partnership with EUR Systems. CPqD is one of the
leading telecom R&D centers in the world, and brings an award winning
product portfolio, including Workforce Management, Outside Plant, and
Revenue Management, as well as Next Generation products such as WiFi
Management and EasyVoIP, to EUR’s state of the art outsourcing and BPO
capabilities for the telecommunications industry. In exchange, CPqD gains
EUR’s 45 years of experience in deployment and installation in the U.S.
marketplace and its portfolio of strong customer relationships. The
partnership allows EUR and CPqD to offer the most complete range of products
to customers anyway they need it – through outsourcing, licensing, hosting,
or facilities management.
“The partnership with CPqD allows us to leverage our existing product and
service offerings,” says John Boyd, President and CEO of EUR Systems. “Our
customers will have access to the latest and greatest technology and they’ll
be well positioned to take advantage of the dynamic and challenging telecom
environment. CPqD is known throughout the global telecom industry for
designing world-class products, and we are very proud to offer these
products to the North American market.”
“We were drawn to EUR because of their strength and longevity in the
American telecom market, their ability to adapt quickly to changing markets,
and also for the variety of business and back office services that surround
their products,” says Helio Graciosa, President and CEO of CPqD. “Our
companies fit together and complement each other nicely. Together, we will
be able to serve telecom and other industries in a way no other company
can.”
EUR’s ability to offer an advanced solution tailored to a business’s
demanding requirements sets it apart from other service providers. Its
billing solutions include end user billing and customer care and
inter-carrier billing. EUR also provides MVNGOÔ, The Total MVNO Solution.
All of its billing solutions are surrounded by a wide variety of Business
Process Outsourcing (BPO) services customized to any specific technical or
business needs. These include bill print/stuff/mail, remittance processing,
contact center services, bill dispute resolution, accounts payable, accounts
receivable, rebate and survey processing, and many other customer
management, technical support, and business support services. EUR has
recently been named as one of Billing and OSS World’s Top 5 Most Promising
Companies of 2005.
CPqD is an organization committed to providing innovative solutions
in Telecom and Information Technology, employing more than 1,300 highly
qualified professionals at its Research Center in Brazil. Dozens of CPqD’s
software applications, consulting and specialized services benefit over 40
million users of fixed and wireless telephony, and several corporate
customers in the energy, financial and government sectors. Thanks to CPqD’s
product technologies, laboratorial and consulting services, major global
telecom service providers have significantly improved operational efficiency
and customer satisfaction.
About CPqD
CPqD Telecom & IT Solutions specializes in business and operations support
system (BSS/OSS) products and services backed by more than 28 years of
research, development, and expertise. The company offers telecommunications
service providers a wide variety of quality products and integrated support
services, including billing, customer care, and order and transactions
management. CPqD Telecom & IT Solutions, which is headquartered in Fort
Lauderdale, Florida, is a division of CPqD, a leading global technology
services provider to the telecommunications industry, founded and
headquartered in Brazil. Additional information is available at
www.cpqdusa.com. About EUR Systems
Since 1960, EUR Systems (www.eursystems.com) has been pioneering innovative
billing and revenue management solutions, business process outsourcing
services, MVNO solutions, and professional services. EUR supports leading
companies in communications, technology, financial services, and other
industries to increase profitability, reduce costs, simplify processes, and
enhance customer relationships. EUR offers a unique depth of experience in
tailor-made software solutions. EUR’s customized billing solutions are
available through licensing, outsourcing, hardware hosting, and facilities
management models.
As one of the most experienced providers of business process outsourcing
in the industry, all of EUR's solutions are enhanced with a wide variety of
BPO services. These arrangements allow the client to retain responsibility
for strategy and policy making while EUR manages the day-to-day operations
and recommends process improvements. It also allows EUR's clients to
outsource part or all of the back office functions in a seamless,
shared-cost environment.
For more
information contact:
Francisco Lopes, Technical Director
954-332-3695
business@cpqdusa.com |
