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November 4, 2004

CPqD Optical Supervision Provides 5000% ROI

Brazilian operating company Brasil Telecom faces a lot of network threats every day, with its 35,000 miles of optical fiber covering 10 Brazilian states (nine thousand miles dedicated to the backbone). Up to 50 cable cuts affect its fiber optics network every month, mainly due to unauthorized digging, digging performed without adequate land mapping, and robbery.

“With every major cable cut, we lose thousands of phone calls”, says Waldeck Araujo Jr, Brasil Telecom’s CIO. “Every three minutes, a route between Brasilia and Parana State’s capital Curitiba carries up to 30,000 calls. It is easy to project this to one hour, so you have an idea of the financial impact of such problems.”  And the lost extends to the data communication network as well.

To resolve the problem, Brasil Telecom’s  IT team called upon CPqD, which is renowned for its research and development on optical communications. CPqD developed a solution that has been deployed in the entire Brasil Telecom operating area, with the project completed last October. What was the result? The efficiency of the new system paid-off the investment during the first six months of the deployment phase alone, reducing the time to detect the failures from 3 hours to 3 minutes and the time to reestablish service from 24 hours to 5 hours and 40 minutes, on average.

“Our calculations show a ROI of 5000%, since the first supervision point was installed”, says Araujo Jr.

Before CPqD’s solution, the IT group would need to investigate several different systems, until arriving at the conclusion that the problem was with the optical network. Once the problem was identified to be in the optical cable, the technician would have to measure different cable segments, at every 95 miles, until identifying the segment with the problem. More analysis would be performed, until identifying the location of the problem, with uncertainty of over 100 yards.

With CPqD’s solution, Brasil Telecom identifies the exact location of the failure, with uncertainty of only 10 yards. The solution was also integrated with the existing fault management interface, improving the fault detection process. The whole operating area was mapped into 105 network management points, with each single point having the CPqD solution installed and connected to an optical selector, an SDH (Synchronous Digital Hierarchy) multiplexer. This schema allowed for remotely monitoring several fiber cables through only one entry point with multiple output ports

About CPqD
With over 25 years of telecommunications and IT solutions, CPqD is a major provider of Operations and Business Support systems and training and consulting services committed to delivering innovative solutions to the telecommunications industry. CPqD employs over 1200 highly skilled professionals, in our research facility in Campinas, Brazil and through our offices in North America, South America and Europe.  CPqD provides services to leading telecommunications companies worldwide and has hundreds of registered trademark software applications that benefit over 40 million wire and wireless customers. For more information, go to www.cpqdusa.com.

For more information contact: 
Francisco Lopes, Technical Director
954-332-3695
business@cpqdusa.com

 


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